Oak Branch's develops proprietary technology and services that facilitates business processes across a wide variety of financial instruments, providing critical data and document onboarding, monitoring and analytics capabilities through the full investment lifecycle.
We are currently seeking candidates for a Junior IT Support Technician position. This is a full-time position with our FINTECH team in Danbury, Connecticut.
The Junior IT Support Technician is responsible for supporting end-users and systems including to provisioning of hardware, software and user accounts. This position is responsible for analyzing and resolving incidents related to end user computers and applications and responding to end user requests received via the ticketing system, phone and email.
Respond to and resolving support requests for the end users.
Perform hardware and software system configuration, maintenance, upgrades and troubleshooting of
workstations, laptops, mobile devices and printers.
Responsible the administration and deployment of software in a both a physical and virtual infrastructure.
Support of Azure hosted.
Support of Office 365 email systems.
Support of VOIP phone systems.
On-board new employees including administration of Active Directory users.
Monitoring scheduled system maintenance and update processes.
Generalist knowledge of Microsoft networks including the administration and management of Windows Servers,
DHCP, DNS and Active Directory.
Configure, troubleshoot Office 365.
Knowledge of virtualization platforms including Microsoft Hyper-V and AWS Workspaces.
Proficient in Microsoft Windows 10 and Microsoft Office.
Demonstrated customer service skills including verbal and written communication.
Critical thinking and problem-solving skills.
Self-starter with demonstrated ability to learn.
Strong work ethic and dedication to delivering quality solutions.
Outstanding attention to detail and strong organization skills.
Be available to travel to alternate business sites as needed.
Work on weekends and beyond normal business hours when required.
1-2 Years Information Technology experience.
Bachelor’s or Associates degree in Computer Science, Information Technology or equivalent work experience.
MCSA and CCNA/Network+ certifications are preferred, not required.
Position is in the Danbury, CT office; however, there may be requests to work from the New York City office from time to time.
Oak Branch does not support work visas at this time.
Oak Branch Advisors is seeking enthusiastic recent college graduates to join our rapidly growing team. No prior experience is necessary, and we are open to applicants with degrees in a broad spectrum of fields. The ideal candidate has a passion for learning; strong analytical and problem-solving skills; proficiency with Microsoft Excel; comfort with using new technology platforms; strong written and verbal skills; ability to collaborate with team members; and attention to detail.
Analysts will have the chance to work closely with and gain knowledge from senior managers with 10-25+ years of experience in the financial markets, consulting, project management, risk management, technology, data analysis and litigation. They will be uniquely positioned to see firsthand the wide variety of issues facing financial institutions today including residual litigation and lessons learned from the financial crisis, navigating emerging financial markets, understanding complex financing structures, operational and risk management challenges, and technology needs.
The candidate will receive invaluable on-the-job credit and analytical training while taking on responsibilities for data analysis and management; reading and understanding financial/credit documents; onboarding financial structures into Oak Branch’s proprietary systems; performing monitoring activities on financial transactions; system administration/testing, research, client interaction and general support for more senior analysts and subject matter experts.
Prefferred Qualifications and Skills Required:
Analytical/problem solving ability
Strong Excel skills and comfort with new technologies
Strong written and verbal communication skills
Willingness and capacity to learn
Position is in the Danbury, CT office; however, there will be significant time spent in the New York City office in the near term. Oak Branch does not support work visas at this time.
Quality Assurance staff members (“QAs”) are charged with reviewing and rewriting responses to specific allegations of deficiencies in the underwriting of mortgage loan files that are initially answered by our credit staff underwriters in connection with RMBS litigation. QAs ensure that each response conforms to the structure, methodology, and terminology set forth in each client’s protocol and directives and monitors consistency of editing, stylistic drafting preferences, and other ad hoc direction provided by counsel and experts throughout the course of a review project. Responsibilities may also include review of offering documents, legal research, client interaction, and supporting experts in the drafting of expert reports and preparation for deposition testimony.
Prefferred Qualifications and Skills Required:
Juris Doctor Degree preferred
Previous experience with legal writing, document review and case management
Knowledge of residential mortgages or the mortgage-backed securities market is a plus
Excellent communication skills, both written and oral
Exceptional reading comprehension and attention to detail
Strong problem-solving skills and ability to learn quickly and efficiently
Good "business sense" and an energetic/dynamic personality
Ability to work both independently and as a team player
Strong analytical and quantitative skills
Strong organizational skills and ability to multi-task and manage priorities effectively
Ability to learn proprietary software and databases and adapt to a rapidly changing business and technology environment
Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint)
Permanent and/or unrestricted authorization to work in the U.S.